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Terms of Service

Welcome to Markelo Aura Sanctuary. By using our website, you agree to the following terms and conditions. We encourage you to read these carefully to ensure a clear understanding of your rights and our responsibilities.

1. Using Our Services

When you shop with us, you agree to provide accurate and current information. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.

2. Orders and Payment

  • All orders are subject to acceptance and product availability.
  • Prices and product descriptions may change without prior notice.
  • Payment must be completed within the specified time to secure your order; otherwise, orders may be cancelled.

3. Deliveries

We strive to deliver your orders promptly and safely. Delivery dates are estimates and may be affected by factors beyond our control. Should there be any delays, our team will keep you informed.

4. Returns & Refunds

Please refer to our Refund Policy for detailed information regarding returns, exchanges, and eligible refunds.

5. User Conduct

By using our site, you agree not to:
  • Violate any applicable laws or regulations
  • Attempt to gain unauthorized access to our systems
  • Submit false, misleading, or fraudulent information
  • Use our content or trademarks without permission

6. Intellectual Property

All content on this website—including text, images, graphics, and logos—belongs to Markelo Aura Sanctuary and may not be used or reproduced without our written consent.

7. Policy Updates

We reserve the right to modify these terms at any time. Changes will be posted on this page and will take effect immediately. Continued use of our website means you accept the updated terms.

8. Contact Us

If you have any questions about these terms, please contact us:
Email: care@markeloaura.life
Phone: +63 927 677 7509
Last updated:

Markelo

Aura Sanctuary

More than just a store, we are your neighbor and partner in daily living.

86 3rd Street, Barangay Katuparan,
Taguig City, National Capital Region (NCR),
1632, Philippines

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Reach us

  • +63 927 677 7509
  • care@markeloaura.life
  • Privacy Policy
  • Terms of Service
  • Refund Policy
© 2026 Markelo Aura Sanctuary. Proudly Filipino.TIN 402-139-191-000